How local law shapes account access
Our Legal position starts with location and eligibility: access depends on local law, and you are responsible for using the service only where local law permits. We ask for accurate account details because phone verification can be required before account access, while repeated or conflicting details
-
1
may need clarification. Payment records also form part of an account trail, so a DANA, OVO, GoPay or QRIS reference may be checked against the account name and transaction status. Bank transfer and virtual account records can require the same matching process. If a policy change
-
2
affects your access, we will direct you to the applicable wording in the account area. Keep your login details private, check the policy before using the lobby, and contact our support path when a status or eligibility question is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.